Privacy Policy & Terms and Conditions

Privacy Policy
Effective Date: 1-1-24

Garage Door Nova (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://garagedoorrepairnova.com/privacy-policy-terms-and-conditions/ or interact with us through SMS communications.

1. Introduction

By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy. We do not sell or share your personal information, including phone numbers collected for SMS purposes, with third parties for marketing purposes.

2. Information We Collect

We may collect the following types of personal information:

• Name
• Phone Number
• Email Address
• Mailing Address
• IP Address
• Payment Information (if applicable)
• Other information you provide via contact forms, service requests, and SMS opt-ins

3. How Information is Collected

Your information is collected in the following ways:

• When you submit forms on our website
• Through cookies and tracking technologies
• When you opt into SMS messaging services
• When you contact us for customer support, service requests, or appointment scheduling

4. Purpose of Data Collection

We collect your personal information to:

• Schedule appointments and provide services
• Send service reminders and updates
• Respond to inquiries and provide customer support
• Send promotional offers (only if consented)
• Improve website functionality and user experience

5. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure encryption of data
• Use of secure servers
• Compliance with applicable data protection laws
• Regular monitoring of our systems for vulnerabilities

6. Data Sharing Practices

Your information will never be shared with third parties or affiliates for marketing purposes. We may share data with service providers who help us operate our business, but only under strict confidentiality agreements.

7. Your Rights

You have the following rights regarding your personal data:

• Access, correct, or delete your information
• Withdraw consent for SMS messaging at any time
• Request information about how your data is being used

To exercise your rights, please contact us at [email protected].

8. SMS Opt-In and Consent

By providing your phone number and opting into SMS communications, you agree to receive text messages from Garage Door Nova related to appointment reminders, service updates, and promotional offers.

Your phone number will not be shared with third parties for marketing purposes.

9. Opt-Out Policy

You can opt out of SMS communications at any time by replying “STOP” to any message. To opt back in, reply “START.” For help, text “HELP” or contact us at [email protected].

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Garage Door Nova
7413 Wilhelm Dr. Lanham MD 20706
Email: [email protected]
Phone: 877-577-1490

Terms and Conditions
Effective Date: 1-1-24

By accessing and using the services of Garage Door Nova, you agree to comply with the following terms and conditions.

1. SMS Communication Consent

By opting into our SMS service via the website checkbox, you consent to receive text messages from Garage Door Nova regarding:

Appointment reminders
Service updates
Promotional offers and special deals
Customer support follow-ups

2. Message Frequency

You may receive between 50 to 1000 text messages daily across all users, depending on your engagement with our services.

3. Opt-In Method

You opt into our SMS service by explicitly checking the consent box on our website forms. The checkbox is not pre-checked, and consent is optional.

4. Opt-Out Process

You can stop receiving SMS messages at any time by replying “STOP” to any received message. To re-subscribe, reply “START.”

5. Standard Messaging Disclosures

Message frequency may vary.
Message and data rates may apply.
For assistance, text “HELP” or visit our website at https://garagedoorrepairnova.com/privacy-policy-terms-and-conditions/.

6. Fees and Charges

Standard messaging and data rates may apply depending on your carrier and plan. Garage Door Nova is not responsible for any charges incurred as a result of our SMS communications.

7. Customer Support

For SMS-related inquiries, please contact us at:

Email: [email protected]
Phone: [Your Contact Number]

8. Use of Services

By using our website and services, you agree to:

Provide accurate and complete information
Not misuse the website for fraudulent activities
Comply with all applicable laws and regulations

9. Limitation of Liability

Garage Door Nova shall not be liable for:

Any delays, failures, or interruptions in SMS message delivery
Losses arising from technical failures or carrier issues
Any unauthorized access to your personal data beyond our control

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the state of Maryland, without regard to its conflict of law principles.

11. Changes to Terms and Conditions

Garage Door Nova reserves the right to modify these terms at any time. Changes will be effective upon posting on our website.